In revisions to its in-flight food and beverage service last week, United quietly eliminated one of the most traditional – and most often-requested – drinks from its menus: tomato juice.
While seemingly inconsequential, that news hit hard and fast, with customers, flight attendants and social media balking at the change.
This morning, United buckled, and issued the following statement: “We want our customers to know that we value and appreciate them and that we’re listening. “Our customers told us that they were not happy about the removal of tomato juice so we’re bringing it back onboard as part of our complementary beverage offering.”