Giving free booze to homeless alcoholics sounds crazy. But it may be the key to helping them live a stable life.

On a grey January morning at 9.15, residents of the Oaks shelter for the homeless started lining up, coffee mugs in hand, at a yellow linoleum counter. At half past the hour, the pour began. The Oaks’ residents are hard-core alcoholics. They line up to get what most people would consider the very last thing they need: an hourly mug of alcohol.

Dorothy Young, the Oaks’ activities coordinator – a stocky, always-smiling middle-aged woman who is part cheerleader, part event planner, part warden, part bartender – stood behind the counter at a tap that dispenses cold white wine. She poured a measured amount of wine into each cup: maximum seven ounces at 7.30am for the first pour of the day, and five ounces each hour after that. Last call is 9.30pm.

The pour is calculated for each resident to be just enough to stave off the shakes and sweats of detox, which for alcohol is particularly unpleasant – seizures from alcohol deprivation can be fatal. The pour is strictly regulated: Young cuts off anyone who comes in intoxicated. They won’t be given another drink until they sober up.